DTDC Singapore

Frequently Asked Questions

FAQs – Your Excess Baggage Questions Answered

What if my luggage is 1 kg overweight on an international flight?
If your luggage is 1 kg overweight on an international flight, then the airlines can charge you with an excess baggage fee at the airport check-in counter. This additional fee that you will have to pay depends on the airline and the specific location route.
To avoid excess baggage fees, you must accurately weigh your bags before you leave home. Use carry-ons and extra spaces in your baggage wisely by packing light-weight items first and utilizing the left space. Or for cost-effective solutions, book with DTDC.

Several airlines do offer discounts when you buy excess baggage online in advance. This can be quite cheaper than paying for it at the airport. This can also save you time as you don’t have to wait for the baggage at the airport.

Several factors determine how much you will have to pay for overweight luggage. These include the airlines, the route distance, and how overweight the bag is. On an average, the range can turn into $50 to $100 per bag for some extra kgs. 

FAQs – About Document Shipping to India

Delivery times vary based on the shipping option you choose. Our express document shipping ensures fast and timely delivery, often within a few business days.
The cost of shipping depends on factors such as weight, dimensions, and speed of delivery. Use our instant quote tool to receive accurate pricing for your shipment.
Yes! Our real-time tracking feature keeps you updated on your shipment’s journey, allowing you to monitor its progress at every stage.
Certain customs forms may be needed depending on the type of document being shipped. Our team will guide you through the necessary paperwork to ensure a smooth and hassle-free process.

FAQs – Your Parcel Shipping Questions Answered

If you are looking for the most affordable way to send your package to India from Singapore and the shipment is not urgent, then our Standard and Economy delivery service will provide you with the best rates you need.
The services you choose will ultimately determine the weight and size limit of your parcel. If you have urgent deliveries and select Express courier, then you can ship smaller or lighter packages. You will be able to ship heavier items with bulk and freight shipments.
Yes, there are quite a number of items, like firearms, endangered animals and products, etc, that are restricted for shipping in India. You can look through the details in the above section. Do ensure that your shipment to India does not possess these items.
End-to-end tracking is a major and efficient service that DTDC provides for shipments. You will provided with a tracking number for your shipment, and you can visit the Track Your Parcel page on our website for real-time tracking details.
You can get the complete details from our expert customs team. Overall, your shipment will decide if you will pay duties. If you are shipping personal items below a certain value, you may be exempt, while commercial shipments are subject to import duties.
Yes, you can definitely schedule a pickup for your parcel with DTDC. You get the option to schedule a pickup from either our Singapore office or your home. Book your pickup from our official website today.

FAQs – Your International Shipping Questions Answered

How long does international shipping from Singapore take?
There isn’t a definite delivery time for shipment, it depends on the destination and the type of service you choose to deliver. Express shipment is a faster shipment method, and will get your items delivered in about 1-3 business days. However, economy or standard service may end up delivering your items in 5-10 business days.
Similarly, a number of factors determine the rates of shipment. Your package dimensions, weight, destination location, or whether you are choosing standard or express delivery will be combined to determine the price you will have to pay.
Yes! You can definitely track your parcel in real-time. With DTDC’s advanced parcel tracking system, you will only have to provide your shipment tracking number, and we will inform you of your package’s whereabouts.
For your international shipping, you will require documents such as a commercial invoice, packing list, and airway bill. You do not need to worry about these as we will guide you with these details. Our experts will support you in every aspect.